the automatic ventilation on my ecobee premium just turned on for 20 minutes. why? can i stop it from doing that?

— asked by Riley

The Automatic Ventilation (Beta) feature activated because your indoor air quality (IAQ) dropped below a threshold. It runs the ventilator for a fixed 20-minute cycle to exchange air.

  • You received an alert. Tap it for details.
  • To override an active cycle, tap the eco+ icon on your thermostat or app and turn the system back on. This stops the ventilation.
  • To disable the feature entirely, you'll need to navigate to the ventilator settings within the thermostat's installation settings.

IF THAT DIDN'T WORK: The feature is in Beta and may be sensitive. Check your IAQ indicator on the main screen for specifics (e.g., high VOCs or CO2). Improving source control (like running kitchen/bath fans) can prevent triggers.

HEADS UP: This feature only works if you have a ventilator installed and wired to be controlled by the thermostat. It requires the thermostat to be connected to the internet.

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