Diagnosis
No, this is not normal. The clock should have a backup power source to maintain time and settings for a short period. If it resets immediately, the internal clock battery or capacitor on the main control board is dead.
How to Fix It
The component that retains memory is a small, rechargeable battery or a capacitor soldered to the main control board. It needs replacement.
- This is a control board repair. Unplug the range.
- Remove the control panel backing to access the main PCB.
- Locate the small, coin-cell battery holder or the large cylindrical capacitor on the board.
- For a battery, replace it with an identical 3V lithium coin cell (like CR2032). For a capacitor, it requires desoldering and soldering a new one—best left to a technician.
If That Didn't Work
If replacing the battery/capacitor doesn't solve it, the main control board itself has likely failed and is not retaining power. The entire board would need replacement.
Heads Up
Opening the control panel voids the warranty if still active. The capacitor can hold a charge even when unplugged. If you're not experienced with PCB repair, call a technician—it's a cheaper fix than a whole new board if caught early.