the touchpad controls on my 54221 are going crazy, turning on by themselves or changing speed.

— asked by Jamie

Quick answer: Moisture or sticky residue has seeped under the membrane touchpad, causing electrical shorts.

Diagnosis

Moisture or sticky residue has seeped under the membrane touchpad, causing electrical shorts.

How to Fix It

Unplug the blender. Wipe the entire control panel area with a cloth dampened with isopropyl alcohol. Use a cotton swab around the edges of each button. Let it dry completely for 30 minutes before plugging back in.

If That Didn't Work

The membrane switch panel itself is faulty. Liquid damage is common. The entire control panel assembly would need replacement. This requires disassembling the base.

Heads Up

Never submerge the motor base or pour water directly over the control panel. Clean it with a damp cloth only.

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