there's a constant low humming or buzzing noise from the subwoofer even when no audio is playing.

— asked by Taylor

Quick answer: Ground loop or electrical interference. The subwoofer's power supply is picking up noise from your home's wiring or other devices.

Diagnosis

Ground loop or electrical interference. The subwoofer's power supply is picking up noise from your home's wiring or other devices.

How to Fix It

First, plug the subwoofer's power adapter into a different wall outlet. Use an outlet on a different circuit than your TV and soundbar. Ensure the sub's power cable is not bundled with other power cords or signal cables.

If That Didn't Work

The wireless connection between the soundbar and subwoofer may be picking up interference from a router or microwave. Press and hold the 'Wireless' button on the subwoofer's back for 5 seconds to re-pair it with the soundbar. Do this with potential sources of interference turned off.

Heads Up

Do not use a 'ground lift' adapter on the subwoofer's plug. That is a safety hazard. If the hum persists, the subwoofer's internal amplifier may be failing.

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