voice dialogue is really hard to hear but the music and explosions are way too loud

— asked by Jamie

Quick answer: This is a dynamic range issue. The soundbar is receiving a compressed audio signal (like Dolby Digital) but isn't processing it to boost center-channel dialogue.

Diagnosis

This is a dynamic range issue. The soundbar is receiving a compressed audio signal (like Dolby Digital) but isn't processing it to boost center-channel dialogue.

How to Fix It

Enable Night Mode or Voice Enhancement. Press the 'Gear' button on the remote. Use the volume buttons to scroll to 'Sound Mode'. Press 'Volume Up' to select. Scroll to 'Night' or 'Voice' and select it. Night Mode compresses the dynamic range. Voice Enhancement boosts the mid-frequencies.

If That Didn't Work

Check your TV's audio output format. In the TV's sound settings, change the Digital Output Format from 'Bitstream' or 'Auto' to 'PCM'. This sends a simpler signal the soundbar can handle better for dialogue.

Heads Up

The B650 does not have discrete center channel speakers. All dialogue enhancement is digital processing. It will not be as effective as a true 5.1 or higher system with a dedicated center.

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