webos is so slow and laggy on this tv, menus take forever to load, is mine broken?

— asked by Casey

Quick answer: Not broken. The built-in storage is nearly full from app cache and updates.

Diagnosis

Not broken. The built-in storage is nearly full from app cache and updates. The processor bogs down.

How to Fix It

Go to All Settings > General > System > Storage. Check used space. Select 'Delete Viewing History' and 'Delete Voice Recognition Information'. Then go to All Settings > Support > Device Care > Optimize Now. Run it.

If That Didn't Work

Perform a soft reset. Unplug the TV from the wall for 60 seconds. Plug it back in. This clears the system memory.

Heads Up

Do not do a factory reset unless necessary. You will lose all logins and settings. The storage will fill up again in a few months. Repeat the cleanup.

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