Placement is critical for accurate temperature and occupancy readings.
Here's how to do it right:
- Mount it about four feet off the ground for the best temperature readings.
- Face it toward the center of the room. It has a 140° horizontal and 100° vertical viewing angle.
- Avoid placing it near vents, fans, exterior walls, windows, or in direct sunlight. These create false readings.
- For optimal pet immunity, wall-mount at a height of 6.5 feet.
- During pairing, you'll select which Comfort Settings (Home, Away, Sleep) it participates in. Choose wisely—like having a bedroom sensor only participate in Sleep mode.
If that didn't work, check the battery. It uses a CR-2477 coin cell (CR-2477N is not compatible). High traffic or extreme temperatures can reduce the 5-year battery life. Also, ensure it's within 60 feet of the thermostat, though walls or other 915MHz devices (like baby monitors) can reduce range.
Heads up: The occupancy sensor detects continued presence via infrared, not just motion. The more time you spend in front of it, the more weight it's given.