why does my top load samsung make a loud grinding noise during the spin cycle?

— asked by Jamie

Quick answer: This is usually a foreign object caught between the washplate at the bottom of the tub and the inner tub. Coins, bra wires, and screws are common culprits.

Diagnosis

This is usually a foreign object caught between the washplate at the bottom of the tub and the inner tub. Coins, bra wires, and screws are common culprits.

How to Fix It

Unplug the washer. Remove any visible debris from around the washplate. Tilt the washer back and check the drain pump filter housing at the front-bottom for objects. Manually rotate the inner tub by hand to feel for and locate the obstruction.

If That Didn't Work

The noise could be from worn drive pulley bearings or a damaged spider arm. This requires a technician to disassemble the tub assembly for inspection.

Heads Up

Continuing to run the washer with a grinding noise can score the stainless steel tub or break the washplate. Stop using it until the object is removed.

📖 Samsung Appliance Troubleshooting Guide - TVs, Phones, Washers & More
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