You're likely using milk that's not cold enough or is the wrong fat content.
Here's what to do:
- Use milk straight from the refrigerator, ideally around 41°F or 5°C.
- For best frothing, use skim or 2% milk.
If you're doing that and still get big bubbles, try a different brand of milk. Some brands just don't froth as well in these machines.
Also check: Is your cappuccino maker clean? Residue can ruin froth. Make sure to clean it after every use by removing it and washing all parts.
Heads up: Always start with cold milk and a clean system for consistent microfoam.