The brewer's smart sensors aren't registering the Pod Adapter as installed and locked.
FIX: Follow this checklist.
- Ensure the Ninja Pod Adapter is fully seated in place over the brew basket.
- Close the adapter handle. Pull it toward you until it clicks into the LOCK position.
- Ensure the Hot Water Dial on the front is turned completely to the coffee bean icon.
- Ensure the sliding lid on the hood is fully closed.
IF THAT DIDN'T WORK: Remove the Pod Adapter and inspect it. Hand-wash the needles and pod holder with warm, soapy water. Debris can block sensors. After cleaning, reinstall it securely and close the handle until it clicks.
HEADS UP: The control panel will only display brew sizes and styles for Pods when it confirms the adapter is correctly installed and locked. The system will default to showing Hot Water options if it doesn't detect the adapter.