Grills & Smokers (Page 2)
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after cleaning, my grill won’t prime, it just dumps a huge pile of pellets into the firepot when i try to start it.
The vacuum switch hose was disconnected or damaged during cleaning. The controller uses this hose to detect fan pressure. Without it, the controller …
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the app won’t find my grill during bluetooth setup, the light just keeps blinking blue.
The grill's Bluetooth module is in pairing mode, but the phone cannot discover it due to distance, interference, or a software state issue. Follow th…
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the slide and grill feature isn’t sliding easily, it feels gritty and sticks halfway.
Grease and carbonized debris have built up in the slide mechanism tracks and on the underside of the grill grates. Allow the grill to cool completely…
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my sgx makes a loud repetitive clicking noise from the auger motor area, it’s not a smooth turn anymore.
This is typically a jammed auger. A hard pellet or foreign object is stuck in the auger flighting, causing the motor to strain and the internal shear…
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keep getting an erl error code on my smoke pro controller, what does that mean and how do i clear it?
ERL is a RTD (temperature probe) error. The controller detects an open or short circuit in the RTD probe wiring, meaning it cannot read the grill tem…
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my new camp chef sgx won’t get past 150 degrees, it just sits there and the auger sounds like it’s turning but no pellets are feeding.
The grill is failing to ignite during the startup cycle. The auger runs but the firepot never lights, so the controller sees low temperature and stop…
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the 'lo' pellet warning comes on way before my hopper is actually empty, is my sensor broken?
The "LO" pellet warning on the Pit Boss Pro Series 1150 is triggered by a mechanical paddle switch located at the base of the hopper. This switch act…
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grease is leaking from the bottom of my grill cabinet, not going into the bucket. where's it coming from?
The leak is occurring because the grease management system is failing to channel runoff into the collection bucket, causing it to pool in the cook ch…
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my wifi keeps disconnecting from the pit boss app, have to reconnect every time i want to use it.
The intermittent connectivity on the Pit Boss Pro Series 1150 is typically caused by "signal attenuation" or a DHCP lease expiration. Because the con…
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the auger on my pit boss is making a loud grinding noise and now it won't feed pellets.
The loud grinding noise followed by a failure to feed pellets in the Pit Boss Pro Series 1150 typically indicates a mechanical obstruction or a failu…
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i get huge temperature swings, like 100 degrees over my set point, on my 1150. how do i fix that?
The temperature swings on the Pit Boss Pro Series 1150 are typically caused by "carbon crusting" on the RTD (Resistance Temperature Detector) probe. …
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why is my pit boss producing almost no smoke even on the 'smoke' setting? it's just hot.
The 'Smoke' setting runs the auger on a very slow, intermittent feed. If it's running too hot, the controller's P-setting (feed rate) might be incorr…
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the fan on my pro series 1150 is running nonstop even when it's turned off, is that normal?
No, it's not normal. This is almost always a failed control board that's not cutting power to the fan circuit after shutdown. You need to replace the…
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my new pit boss 1150 just keeps saying 'err' on the screen and won't heat up, what's wrong?
The controller is seeing a problem with the temperature probe or auger system during startup. The 'ERR' code is a general failure alert. Turn the gri…
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rust is forming on the inside bottom of my genesis ii firebox, under the flavorizer bars
DIAGNOSIS: That's condensation and grease accumulation, not a structural failure. The stainless steel bottom pan can develop surface rust, especially…
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my weber’s iGrill app won’t connect to the grill, it just times out
DIAGNOSIS: The Bluetooth module in the grill has a limited range and can be finicky. It's not your phone, it's usually the grill's module going into …
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the sear station burner on my e-335 won’t get as hot as it used to, barely any difference
DIAGNOSIS: The dedicated sear burner (the one in the middle at the back) likely has its tiny gas ports clogged with grease or debris. It uses a diffe…
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there’s a loud popping sound from my grill when i turn it on or off, sounds scary
DIAGNOSIS: That's a small gas explosion happening in the firebox. It's caused by gas accumulating in the burner tubes or firebox before ignition, or …
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my weber’s propane tank gauge always says full even when it’s empty, is it broken?
DIAGNOSIS: Yeah, this one's common. The gauge on the Genesis II tank scale isn't a precision instrument; it's a simple spring scale. It can get stuck…
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i get error code er1 on my genesis ii e-335 display, what does that mean?
DIAGNOSIS: ER1 means the grill's control board isn't detecting a proper signal from one of the knobs or switches. It's a communication error within t…
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the left side of my weber genesis grill is way hotter than the right side, it’s burning everything
DIAGNOSIS: Your crossover tube, the small tube that connects the burners together at the back, is probably clogged or the ports are blocked. This tub…
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my genesis ii e-335 won’t light, i turn the knob and just hear clicking but no flame
DIAGNOSIS: This is almost always a dead battery in the electronic ignition module. The clicking is the spark generator trying, but there's not enough…
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the auger on my 700 won't turn at all, no sound or movement, but the control panel lights up.
If the control panel is on but the auger makes zero attempt to move, you're likely looking at a failed auger motor or a blown fuse on the control boa…
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the lid on my recteq won't seal tight anymore, smoke just pours out the sides.
The stock gasket around the lid can compress, harden, or peel off over time, especially with high-heat cooks. A bad seal kills temperature stability …
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grease is leaking from the bottom of my bull, not going into the bucket like it should.
The grease is taking a wrong turn. The most common cause is the angled grease gutter/channel around the drip pan getting clogged with solidified fat …
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there's a loud clicking or grinding noise coming from the hopper area when it's running.
That's almost certainly the sound of the auger motor straining, either because the pellets are bridging (not falling into the auger) or the auger its…
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i'm getting huge temperature swings, like +/- 50 degrees, on my rt-700. it never used to do this.
Wild swings usually mean the grill is struggling to maintain a consistent fire, which is often a pellet feed issue or a dirty RTD (temperature) probe…
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my recteq won't connect to the app anymore, it just says offline on my phone.
The Wi-Fi connection on these can be finicky, especially after a router change, firmware update, or if the grill is just on the edge of your network'…
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the fan on my bull is running nonstop even after shutdown, is that normal?
Yeah, this one's common and is usually normal operation. The controller runs the convection fan for a set cooldown period to clear out residual heat …
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my recteq 700 just flashes 'ERR' and beeps, won't start up, what's that mean?
That's the grill's generic error state, usually triggered when the hot rod igniter fails to light pellets in the allotted time or a temperature probe…
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the grease drain hole on my highland gets clogged instantly, grease just pools on the bottom plate. what's the trick?
Yeah, this one's common. The hole is small and grease cools and solidifies quickly, especially if it has to travel across the cool bottom plate to ge…
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i followed the instructions for seasoning but now the inside of my cook chamber has these orange rust streaks, did i mess up?
You didn't mess up—this is flash rust, and it's normal on bare steel after its first exposure to heat and moisture if the oil coating wasn't perfectl…
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my smokestack is rattling like crazy in the wind, how do i get it to shut up?
The smokestack on the Highland is a slip-fit into a hole on the cook chamber. There's no locking mechanism, so wind or vibration can make it chatter …
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the paint on my firebox is bubbling and peeling after a few hot fires, is that normal?
Unfortunately, yeah, it's a common gripe with the Highland. The firebox gets much hotter than the cook chamber, and the standard black paint isn't al…
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i can't get my highland reverse flow plate clean, it's got this crusty black stuff welded on from the last brisket.
That's baked-on grease and carbon, and it's actually doing part of its job—the reverse flow plate is a seasoning layer. But too much gunk can affect …
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the temperature gauge on the lid of my highland is reading way lower than my digital probe, which one should i trust?
Trust your digital probe. The analog dial thermometer on the lid is notoriously inaccurate on many offset smokers, often reading 25-50°F lower than t…
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just assembled my highland reverse flow and the firebox door is crazy tight, like i have to yank it open. did i put it on wrong?
Yeah, this one's common. The firebox door hinge pins are often installed too tightly at the factory, binding the door before the latch even engages. …
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my oklahoma joe highland smoker leaks a ton of smoke from the door and chimney connection, can't hold temp at all.
The Highland's firebox and cook chamber doors aren't famous for a perfect seal from the factory. The gaps let air in, which messes with your airflow …
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the wheels on my grill are totally seized up and won't turn, how do i move this thing now?
The plastic wheel hubs on these grills are notorious for seizing, especially if left outside. The axle rusts, the plastic warps, and they just lock s…
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i smell gas around my grill even when the knobs are off, is that dangerous?
Yes, that's dangerous and needs immediate attention. A gas smell with knobs off indicates a leak in the fuel delivery system—likely at the tank conne…
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the side burner on my performance grill won't stay lit, it goes out as soon as i let go of the knob
The side burner has a separate thermocouple safety valve. If it doesn't sense a flame heating it up within a few seconds, it shuts the gas off. The f…
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my grill takes forever to get up to like 400 degrees, it used to heat up way faster
Sluggish heating is almost always a fuel flow problem. The usual suspects are a tripped regulator (see the temperature question), a nearly empty prop…
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rust is forming really fast on the bottom of the firebox and the grease tray, is this normal?
Unfortunately, it's a frequent complaint. The steel used for the firebox and the grease management system isn't stainless, so it's prone to surface r…
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the temperature on my grill is all over the place, it won't hold a steady heat even on low
Yeah, this one's common. Unstable temperatures are usually a regulator issue. The propane tank's regulator has a safety feature that trips if it sens…
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one burner on my performance series grill flames up really high and yellow, the others are fine, what's up with that?
That's a classic sign of a clogged burner tube. Grease, spider webs, or food debris is blocking some of the ports, forcing the gas to find only a few…
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my char broil performance grill won't light at all, i turn the knob and just get a clicking sound but no flame
You've got ignition clicks but no fire. The most common culprit is a dead or dying AA battery in the electronic igniter module. That clicking is the …
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the controller screen on my dlx is blank, but the grill seems to have power, any ideas?
A blank screen with some power (like the fan might run) points to a failure in the controller unit itself, or a loose connection to its display. Unpl…
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i get almost no smoke flavor on the low smoke setting, is my grill defective?
Not defective, that's just how these pellet grills work. The 'Smoke' setting runs at a very low temp with a slow pellet feed for maximum smoke, but i…
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the slide and grill feature isn't getting searing hot, it's just kinda warm, what gives?
The sear function works by sliding the diffuser plate open so food is directly over the firepot. If it's not getting rocket-hot, the firepot isn't pr…
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how do i stop grease fires in my camp chef dlx, it flared up bad last time?
Grease fires happen when fat drips onto the heat diffuser plate, gets super hot, and ignites. The DLX's design can be prone to this if you don't mana…