food keeps burning on the bottom of my crock pot cook and carry even on low, am i doing something wrong?

Burning usually means not enough liquid or an incorrect heat setting for the recipe.

First, confirm your settings. This is a manual cooker with Low, High, and Warm. There is no programmable temperature control. For most long-cooking recipes, use Low.

Here's how to prevent burning:

1. Always use enough liquid. Recipes should include broth, water, sauce, or juices. The liquid should cover at least the bottom third of the food.
2. Layer ingredients correctly. Place dense vegetables (like potatoes and carrots) on the bottom and around the sides, with meat on top. The bottom is the hottest area.
3. Do not lift the lid frequently. Each time you do, significant heat escapes, lowering the temperature and potentially causing the cooker to overwork to regain heat, which can scorch the bottom.
4. For recipes with dairy or sugars (like barbecue sauce), add them in the last 30-60 minutes of cooking. These ingredients burn easily.

If that didn't work, your Low setting may be running too hot. Try using a different outlet and make sure the cooker is on a stable, heat-resistant surface with clear vents.