You need to enable the skill and ensure both devices are on the same network.
- First, make sure your printer is connected to your home Wi-Fi and is online.
- On your phone or computer, open the Alexa app.
- Search for and enable the "Canon Ink Alert" skill.
- Link your Canon account when prompted. If you don't have one, you'll need to create it.
- Discover devices in the Alexa app. Your printer should appear.
- You can then ask Alexa, "Alexa, what's the ink level on my printer?"
If that didn't work, double-check that your printer model supports Alexa integration—the TR8620a does. Ensure your Alexa device and printer are connected to the same 2.4GHz Wi-Fi band, as some printers don't support 5GHz.
Heads up: This feature is specifically for ink level alerts. You cannot use Alexa to print documents or photos with this model.