Likely an overload or thermal protection trigger. The motor shut down to protect itself.
- Remove the battery to fully reset the mower's system.
- Check for a clogged deck. Tall, wet grass or a blockage can overload the motor. Clear any debris.
- Let the mower sit for 15-20 minutes to cool down if you were mowing aggressively or in very thick grass.
- Reinsert the battery and try again, starting with a higher cutting height.
IF THAT DIDN'T WORK: The battery might be faulty or have a damaged cell causing a voltage drop under load. Try a different, known-good Greenworks 40V battery if you have one.
HEADS UP: Mow more frequently so you're never cutting off more than one-third of the grass blade height. This prevents overloads and gives a healthier lawn.