my iron seems way hotter than the dial setting, it's smoking and burning my hair even on low.

— asked by Riley

Quick answer: The internal thermostat has failed in the "on" position, causing the iron to continuously heat to its maximum temperature regardless of the dial setting.

Diagnosis

The internal thermostat has failed in the "on" position, causing the iron to continuously heat to its maximum temperature regardless of the dial setting.

How to Fix It

Unplug the iron immediately. This is a critical safety fault. Do not use it again.

If That Didn't Work

There is no alternative fix. A failed thermostat is a definitive end-of-life for the unit. You must replace it.

Heads Up

An overheating iron is a serious fire risk. Never leave it plugged in unattended, and do not attempt to repair the sealed thermostat unit yourself.

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