the auto shut off isn't working, i left it on by accident and it was still scorching hot hours later.

— asked by Jamie

Quick answer: The auto-off timer mechanism has malfunctioned. This is a safety feature failure, not just an inconvenience.

Diagnosis

The auto-off timer mechanism has malfunctioned. This is a safety feature failure, not just an inconvenience.

How to Fix It

First, verify the feature: most Hot Tools irons have a 1-hour auto shut-off. Time it precisely. If it definitively stays on longer, unplug it and retire it from use.

If That Didn't Work

There is no user reset or repair for the auto-off circuit. The unit is now unsafe for normal use. You must replace it.

Heads Up

Treat this iron as if it has no auto-off feature. You must manually unplug it after every single use. This failure significantly increases the risk of a fire if forgotten.

0

Different problem with the same product?

Ask about the Hot Tools Pro Artist 24K Gold Curling Iron →