the spinning part just stopped turning mid curl, now it makes a whining noise

— asked by Jamie

Quick answer: The drive motor or the gears that turn the barrel have failed. The whining is the motor trying to spin against a mechanical block.

Diagnosis

The drive motor or the gears that turn the barrel have failed. The whining is the motor trying to spin against a mechanical block.

How to Fix It

This is an internal repair. Unplug the unit. The issue is in the base, not the barrel. You can try a reset: unplug for 30 minutes, then plug into a different outlet. If the whining persists on power-up, the gearbox is jammed or stripped.

If That Didn't Work

The motor assembly is not user-serviceable. The plastic gears inside are known to wear or crack. You must contact Conair for a warranty replacement or purchase a new base unit.

Heads Up

Do not continue to operate it with the whining noise. It can overheat the motor and potentially cause a thermal fuse to blow, killing the unit entirely.

0

Different problem with the same product?

Ask about the Conair InfinitiPRO Curl Secret Curling Iron →