my sceptre e24 gaming monitor says no signal, power light is on but screen is black, anyone know what's up?

— asked by Kyle

This is almost always a signal issue, not a monitor failure. Let's work through the connections step-by-step.

  1. First, check your power plug. Make sure it's fully seated in both the monitor's port and the wall outlet.
  2. Next, verify the video cable. Ensure your HDMI or VGA cable is firmly connected at both the monitor and your computer or console. If it's loose, that'll cause a black screen.
  3. Check your input source. Press the monitor's menu button to open the On-Screen Display (OSD) and make sure you've selected the correct source (HDMI or VGA) for the cable you're using.
  4. The cable itself might be the culprit. If you have a spare HDMI cable, swap it out with your current one to see if the monitor works.

If that didn't work: The problem might be on your computer's end. Reboot your computer while the monitor is on. Sometimes the video card needs a reset to handshake properly with the monitor.

Heads up: If you've tried all this and still get "No Signal," and the monitor works with another device, the issue is likely with your computer's video output or graphics drivers.

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