DIAGNOSIS No power is reaching the motor. This is almost always the thermal cutoff switch has tripped due to a clog or overheating.
FIX Unplug the vacuum. Let it sit for 45-60 minutes to cool completely. While it cools, perform a full clog check: hose, pod, brushroll chamber. Clear any blockages. After the cool-down, plug it in and try again.
IF THAT DIDN'T WORK The power switch itself can fail. It's a known weak point. You’ll need to replace the switch assembly. It's located on the handle.
HEADS UP If the thermal cutoff trips repeatedly, you have a recurring clog or a failing motor. Address the airflow issue immediately or you’ll need a new motor.