my whirlpool microwave runs but doesn't heat anything up, it just hums

— asked by Alex

Quick answer: The magnetron, high-voltage diode, or capacitor has failed. The turntable motor and control system work, but no microwave energy is produced.

Diagnosis

The magnetron, high-voltage diode, or capacitor has failed. The turntable motor and control system work, but no microwave energy is produced.

How to Fix It

Perform a simple test. Place a cup of water in the microwave. Run it for 1 minute on High. If the water is not hot and the microwave hums normally, the high-voltage circuit is dead. Visually inspect the interior for any arcing marks or burned spots.

If That Didn't Work

The most common single component failure is the high-voltage diode. It can be tested for continuity with a multimeter (it should have continuity in one direction only). Replacing it requires discharging the high-voltage capacitor first.

Heads Up

The high-voltage capacitor holds a lethal charge even when unplugged. Only a qualified technician should diagnose and replace high-voltage components.

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