Question 1

trying to print 4 pages on one sheet on my brother 1360 but the page order is messed up. how do i fix the layout?

Accepted Answer

You need to adjust the Page Order setting in the Brother Print Support App. Fix: Open the app's Print Settings. Go to Layout > Multiple Page. Select your layout (e.g., 4-in-1). Below that, find 'Page Order'. Choose the correct sequence (Horizontal, Vertical, Horizontal Reverse, Vertical Reverse) for your document. You can also add borders between pages. Use the 'Border Line' option in the same section. If that didn't work, confirm you are using the Brother Print Support App and not the basic Windows driver. The standard driver does not support multi-page printing. Heads up: The 'Collate' option in the Basic settings controls copy order, not page layout order. Keep Collate selected if you're printing multiple copies of a multi-page document.

Question 2

my brother printer support app settings keep resetting every time i print from a different program, is this normal?

Accepted Answer

Yes, this is by design. The app's settings are application-specific. Diagnosis: When you change print settings in the Brother Print Support App, the changes apply only to documents printed from that specific application. Switching to a different app (like going from Word to Chrome) resets to that app's last used settings. Fix: There is no global setting. You must configure the desired settings (paper size, orientation, 2-sided, etc.) within the Print Settings window for each application you use. Procedure: In any application:Select print command. Select your printer, click properties/preferences. Configure settings in the Brother Print Support App window. Click OK, then Print. These settings are saved for this app only.

Question 3

printing a booklet for a project, brother work smart 1360 is printing all pages single-sided. how do i set up booklet printing?

Accepted Answer

Booklet printing requires the Brother Print Support App. The standard driver doesn't support it. Fix: Ensure the app is installed. Then, when printing:In your application's print dialog, select your printer and click properties. Go to Basic > 2-sided/Booklet. Select the booklet format option. Click the 'Settings' button to choose the binding type (four types available per orientation). If that didn't work, you might be trying to use a paper size or media type that doesn't support 2-sided printing. Check the media type setting in the Basic section. Heads up: Booklet printing uses 2-sided printing. Make your document's page count is a multiple of 4 for proper folding.

Question 4

brother 1360 printer keeps printing photos with white borders, how do i get it to print full page borderless?

Accepted Answer

You need to select the Borderless option, but it might be unavailable with your current driver. First, make sure you're using the Brother Print Support App. If you're on Windows 11, the standard driver won't have this feature. Install the app via Settings > Printers & scanners. Once the app is installed:When printing, select your printer and click properties. In the Print Settings window, go to the Basic section. Find the 'Borderless' option and select it. A couple things to know: The image is made slightly larger than the paper, which can crop the edges. Also, Borderless isn't available for every combination of media type and print quality. If that didn't work, check that you've loaded the correct paper size in the tray and that you've selected the matching paper size in the app's Basic settings.

Question 5

just got a brother 1360 all-in-one, can i use it with my windows 11 laptop on arm? do i need special software?

Accepted Answer

Yeah, this one's common. On Windows 11 Arm64, Brother-supplied printer drivers cannot be installed at all, regardless of settings. You'll need the Brother Print Support App. It extends the basic Windows driver. Check if your model is supported at https://support.brother.com/g/d/ahs8. To install:Make sure printer and laptop are on the same network. Go to Settings > Bluetooth & devices > Printers & scanners. Click 'Add device' and select your printer from the list. The app installs automatically. If that didn't work, try USB connection. Plugging in the cable triggers automatic installation from the Microsoft Store. Heads up: Without this app, you're stuck with the Microsoft IPP Class Driver—no paper size selection, no 2-sided printing, no multi-page layouts.

Question 6

brother work smart 1360 wireless printer installed but can't change paper size, only shows letter. how do i print on a4?

Accepted Answer

The standard Windows driver is active. It restricts paper size selection. Diagnosis: Confirm the driver. Go to Settings > Printers & scanners > your printer > Printer properties > Advanced tab. Check the 'Driver' field. Fix: If it says 'Microsoft IPP Class Driver', install the Brother Print Support App. Click 'Get the app' in that window. After installation:Select print command in your application. Select your printer, click properties. In the Print Settings window, go to Basic > Paper Size. Select A4 from the list or create a custom size via 'Edit User Defined Size'. If that didn't work, you may have the app but are changing settings in the wrong place. App settings only apply to documents printed using the app itself.

Question 7

trying to print double-sided on my brother 1360 but the option is grayed out in my app, what gives?

Accepted Answer

You're using the Windows standard driver (Microsoft IPP Class Driver). It lacks 2-sided printing. Fix: Install the Brother Print Support App. Go to Settings > Printers & scanners, select your printer, click 'Printer properties', then the 'Advanced' tab. If you see 'Microsoft IPP Class Driver', click 'Get the app'. The app extends the standard driver's functionality. If that didn't work, you may be in Windows Protected Print mode on Windows 11 x64. This mode blocks Brother drivers. The Brother Print Support App is the required workaround. Heads up: 2-sided binding settings are in the app under Basic > 2-sided/Booklet > Settings.

Question 8

my brother work smart 1360 printer won't show up in my windows 11 printers list, how do i add it?

Accepted Answer

Your printer driver is likely missing or Windows Protected Print mode is blocking the Brother driver. Install the Brother Print Support App. Check your printer model is supported at https://support.brother.com/g/d/ahs8. Go to Windows Settings > Bluetooth & devices > Printers & scanners. Click 'Add device'. Click 'Add device' next to your printer in the list that appears. The app installs automatically. If that didn't work, connect via USB. The app will install automatically from the Microsoft Store. Heads up: On Windows 11 Arm64, Brother-supplied drivers can't be installed at all, so this app is mandatory for advanced features.

Brother Work Smart 1360 Wireless Color Inkjet All-in-One Printer

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