the bucket is full light is on but the bucket isn’t even half full, it keeps shutting off

— asked by Riley

Quick answer: The float switch in the bucket well is stuck or the bucket isn’t seated perfectly level.

Diagnosis

The float switch in the bucket well is stuck or the bucket isn’t seated perfectly level.

How to Fix It

Unplug the unit. Remove the bucket. Look inside the empty well. You’ll see a small white plastic float on a hinge. Move it up and down several times by hand. Feel for grit. Clean any debris. Reinsert the bucket firmly until you hear a solid click.

If That Didn't Work

If the float moves freely, the micro-switch it activates may be faulty. This requires disassembly to access the switch on the chassis. It’s a soldered component on the control board.

Heads Up

Always use the original bucket. Generic or other model buckets may not depress the float switch correctly, causing this false alert.

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