the ionizer light won't turn on when i press the button. is the feature broken?

— asked by Riley

DIAGNOSIS The Ionizer function is a two-step process. Pressing the button once does not activate it.

FIX Press and hold the 'Ionizer' button for 3 seconds. The Ionizer indicator light will illuminate. A single press only shows the current status.

IF THAT DIDN'T WORK The Ionizer may be disabled if the front panel is not securely attached. Remove and firmly reattach the front panel until both sides click.

HEADS UP The Ionizer automatically turns off after 30 minutes of operation in Smart Mode. It stays on indefinitely in other modes.

0

Different problem with the same product?

Ask about the Coway Airmega AP-1512HH Mighty Air Purifier →