the live view on my wyze cam is super laggy and choppy, sometimes it just says 'loading video' forever

— asked by Riley

Quick answer: This is almost always a network bandwidth problem, either on your home Wi-Fi or your phone's cellular/data connection when you're away.

Diagnosis

This is almost always a network bandwidth problem, either on your home Wi-Fi or your phone's cellular/data connection when you're away.

How to Fix It

Start at home. On the same Wi-Fi as the camera, open the live view. If it's still laggy, your Wi-Fi is the bottleneck. Check for other devices hogging bandwidth (like video streaming or large downloads). Try rebooting your router. In the Wyze app, lower the camera's video stream quality. Go to the camera's settings, tap 'Video', and change 'Video Quality' from HD to SD for testing. This reduces the data needed significantly.

If That Didn't Work

If it's only choppy when you're on cellular data, the issue is your phone's connection, not the camera. Try switching between cellular data and Wi-Fi on your phone to confirm. Some cellular providers throttle video streams.

Heads Up

The camera uploads data constantly for alerts and cloud features. If your internet upload speed is very slow (common with basic plans), it will struggle with smooth live streaming, especially in HD. You can test your upload speed with a site like speedtest.net.

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