why does my wyze cam keep disconnecting from wifi every few hours? i have to keep resetting it

— asked by Taylor

Quick answer: This is a classic Wi-Fi signal stability issue, often due to the camera being too far from your router or interference from other 2.4 GHz devices.

Diagnosis

This is a classic Wi-Fi signal stability issue, often due to the camera being too far from your router or interference from other 2.4 GHz devices.

How to Fix It

First, rule out distance. Move the camera temporarily right next to your router and plug it in. If it stays connected solidly for a day, you've confirmed it's a signal problem. Permanently, you can either move the router, get a Wi-Fi extender, or relocate the camera. In the Wyze app, check your camera's signal strength under Device Info. If it's 'Fair' or 'Poor', that's your culprit.

If That Didn't Work

Your router might be the issue. Try rebooting your router. If problems persist, check if your router is set to 'auto' channel switching on the 2.4 GHz band—this can confuse smart devices. Manually setting it to a fixed channel (like 1, 6, or 11) often solves it.

Heads Up

The Wyze Cam Pan v3 only works on 2.4 GHz networks, not 5 GHz. Also, thick walls, especially masonry, and large metal objects between the camera and router will kill the signal.

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