can my eufy robovac 11s clean area rugs? it keeps getting tangled and shutting off

— asked by Ben

It can, but you need to prepare the rugs first. Tangling happens with tassels or high-pile rugs.

  1. For rugs with tassels: Fold the tasseled edges underneath the rug before starting a cleaning cycle. This prevents them from being sucked into the side brushes.
  2. Check the rug thickness. Avoid rugs thicker than 1.02 inches (26 mm). The RoboVac may not climb them properly or could malfunction.
  3. Watch for very dark-colored rugs. These can confuse the anti-drop sensors, making the RoboVac act cautiously or get stuck.

If that didn't work: The rug might simply be too high-pile or shaggy. These types are not suitable for this vacuum. You'll need to either block off that rug with a physical barrier or clean it separately.

Pro tip: Enable BoostIQ in Auto mode if you're cleaning low-pile carpets. It automatically increases suction power for a better clean.

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