Increase temperature or time, and ensure you're not overfilling the basket. Undercooked food is often a result of overstuffing.
- Temperature/Time: Manually increase the cooking temperature (up to 450°F) or add more time (up to 60 min). The preset functions are just a starting point.
- Shake or Flip: For even crispiness, shake small foods (like fries) or flip items like steak during cooking. Use the Shake Reminder button.
- Add Oil: Spraying or brushing a small amount of oil on foods increases crispiness.
- Batch Size: Place smaller batches of food in the basket. If it's overstuffed, air can't circulate properly.
IF THAT DIDN'T WORK: Make sure you're preheating. Preheat to 400°F for 4 minutes before adding food, unless the unit is already hot. Food won't cook thoroughly without preheating.