You need to use the forward/reverse switch. Here's how, step-by-step.
- First, release the speed control trigger completely and let the chuck stop.
- Locate the forward/reverse switch on top of the drill, behind the chuck.
- To select reverse (for removing screws), depress the button on the LEFT side of the tool.
- To go back to forward (for driving screws), depress the button on the RIGHT side.
If that didn't work: Make sure the switch isn't stuck in the center position. The center position locks the tool off. You need to move it fully to the left or right.
Heads up: Always set this switch to the center position when you're done, before transporting or storing the drill, or when changing bits. It prevents accidental starting.