The battery is the first culprit.
- Remove the battery pack by pressing the release button.
- Check the battery indicator on the pack. If no lights, it's completely discharged.
- Charge it using the specified 21.5V, 1.5A charger. A red indicator light means it's charging; green means fully charged (takes 1-2 hours).
- Reinstall by aligning the pack with the rails inside the handle and sliding it in until firmly seated.
If that didn't work: The forward/reverse switch might be in the center (locked) position. Move the switch left or right. Also check that the speed control trigger isn't obstructed.
Heads up: Only use the DEKO-specified charger. Using a different one creates a fire risk.