You can wash the brush bar from the Soft Roller head, but you have to do it carefully to avoid damaging the electronics.
- First, make sure your machine is disconnected from the charger.
- Press the cleaner head release button on the wand and place the cleaner head upside down.
- Locate the end cap on the side of the head. Push it up fully and pull the brush bar out.
- Remove the end cap from the brush bar. Do not wash the end cap.
- Hold the brush bar under running water and gently rub to remove lint and dirt.
- Squeeze out excess water by running your hand down its length.
- Stand the brush bar upright with the closed end at the top. Let it dry completely for at least 24 hours.
IF THAT DIDN'T WORK: The cleaner head housing itself is not washable. Only wipe it with a damp, lint-free cloth. Never submerge it or use detergents.
HEADS UP: Before reassembling, check the brush bar is completely dry. Reattach the end cap, slide the brush bar in, and push the end cap back down to the closed position.