it shuts off after only a few minutes of running, not because the bucket is full, what's wrong?

— asked by Jordan

DIAGNOSIS This is typically a defrost cycle or an over-temperature condition triggering the auto-shutoff.

FIX Verify the room temperature. If the room is below 65°F (18°C), the evaporator coil will frost over. The unit will cycle off to defrost. This is normal. Move the unit to a warmer space or raise the room temperature.

IF THAT DIDN'T WORK If the room is warm, check for restricted airflow. A dirty air filter or blocked intake/exhaust will cause the compressor to overheat and trip the thermal protector. Clean the filter and ensure 12 inches of clearance on all sides.

HEADS UP Short cycling (on for 5 min, off for 5 min) in cool conditions is expected. For continuous operation, use the "Continuous" mode, not the "Target RH" mode, which cycles based on humidity.

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