my 70 pint ivation is running constantly but the bucket is barely collecting any water, humidity won't drop below 60%.

— asked by Taylor

Quick answer: The evaporator coil is likely frozen solid. This happens when you run it in a room that's too cold (below 65°F/18°C) or if the air filter is clogged, restricting airflow.

Diagnosis

The evaporator coil is likely frozen solid. This happens when you run it in a room that's too cold (below 65°F/18°C) or if the air filter is clogged, restricting airflow.

How to Fix It

Turn the unit off and unplug it. Let it thaw completely for 8-12 hours with the bucket removed. Check and clean the rear air filter with warm water, let it dry fully. Plug it back in and restart in a room above 65°F.

If That Didn't Work

The refrigerant may have leaked out due to a manufacturing fault, making it incapable of cooling. This requires professional repair; contact Ivation for warranty service.

Heads Up

Running it in a cold basement or garage will cause this freeze-up repeatedly. For cold spaces, you need a desiccant-type dehumidifier, not this compressor-based model.

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