my aquasana under sink water filter is beeping and the light is red, what does that mean?

— asked by Jamie

DIAGNOSIS: The beeping and red indicator light mean your filters have reached capacity and need to be replaced.

FIX: Replace the filters and the battery.

  1. Shut off the cold water valve under the sink.
  2. Release pressure by turning on the dedicated faucet. Wait for water to stop flowing.
  3. Unbox the new filter cartridges. Each filter is color-coded to match its housing.
  4. Remove each filter housing from the system manifold by turning it to the left and pulling down. Do not remove it at an angle.
  5. Over the sink, open each housing by turning the bottom left and the cap right. Pour out water, pull out the old filter, and inspect the o-ring.
  6. Press the new, color-correct filter into the top cap, then reconnect the bottom. Hand-tighten only.
  7. Reattach each housing to the manifold. Push up while turning right until you feel a 'click'. Ensure they are not on an angle and are aligned per your model's diagram.
  8. Open the battery compartment, remove the old battery tray, and insert the new one. The system will beep five times and blink red when it's correct.
  9. Slowly turn the water valve back on. Check for leaks, then flush the system for 10 minutes. Do not drink the flushed water.

IF THAT DIDN'T WORK: If the beeping persists after a new battery and filters, the filter housings are likely not locked in place correctly. Remove and reattach them, ensuring a firm 'click' and proper alignment.

HEADS UP: The system is designed to alert you at 95% capacity, which is about every 6 months. The filter housing sumps themselves need to be replaced every five years to prevent leaks from deterioration.

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