Most likely a dead battery or a charging fault. Check the battery LED while the machine is on the charger.
- Connect the machine to the charger or dock. The battery LED should flash blue while charging.
- If the LED flashes blue and then turns off, the battery is fully charged. A full charge takes about 4 hours.
- If there's no light at all while charging, you have a battery fault or a charger issue.
IF THAT DIDN'T WORK: The machine won't operate if the ambient temperature is below 5°C (41°F). Bring it to a warmer room and try again. If it's still dead, the battery may need to be replaced.
HEADS UP: For battery life, only use Boost mode when you need it. Returning the machine to the dock after use helps maintain charge.