The pulsing is the automatic cut-out activating due to a blockage. The motor will pulse and not function until the blockage is cleared.
- Disconnect from the charger before starting.
- Check for blockages in this order:
- Empty the bin if dirt is above the top line.
- With the bin open, examine the cyclones and the tool/wand attachment point.
- Remove the wand and cleaner head. Check both ends of the wand for blockages.
- Turn the cleaner head over and check the brush bar and air inlet for obstructions.
- Remove any debris you find.
IF THAT DIDN'T WORK: Wash the filters. A clogged filter can also cause performance issues. The Pre-filter and Post-filter both need to be washed under running water until clear, then dried for at least 24 hours. They must be completely dry before reinsertion.