my quip toothbrush just stopped vibrating in the middle of brushing, now it won't turn on at all, what do i do?

— asked by Jamie

Quick answer: The toothbrush has lost power. The most likely cause is a drained or faulty AAA battery.

Diagnosis

The toothbrush has lost power. The most likely cause is a drained or faulty AAA battery.

How to Fix It

Remove the metal refill head. Unscrew the bottom cap of the handle. Replace the included AAA battery. Ensure the positive (+) end faces the brush head. Reassemble. The brush should now function for its standard 2-minute timer cycle.

If That Didn't Work

Check for water ingress. Remove the battery and fully dry the compartment and battery contacts with a cotton swab. Reinsert a known-fresh battery. Corrosion on the contacts can break the circuit.

Heads Up

The Quip brush does not have a charging indicator. If it stops, assume the battery needs replacement. The motor is designed for the specific voltage of a standard alkaline AAA.

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