Yeah, this one's common. Something is caught in or pinched by the hinge. It's important to use extreme caution when closing the crisping lid for this exact reason.
Fix: Open the lid fully and inspect the hinge area. Look for any food debris, the cord, or part of the silicone ring that might have slipped out of its track. Clear anything obstructing it. Close the lid slowly, making sure nothing gets in the way.
Heads up: Forcing it can damage the hinge mechanism. Always check the path is clear before closing.