Question 1

the side brush on my roomba 694 fell off and i can't get it back on right.

Accepted Answer

It probably wasn't fully seated or the housing has debris in it. Let's get it back on securely. First, find the side brush and the small screw that holds it in place. If you lost the screw, you'll need a replacement from iRobot. Clear any hair or debris from the brush's stem and from the hole in the robot's housing. Now, line up the brush's stem with the hole and push it in. You should feel it seat. Take your small screwdriver and reinstall the screw to lock it in place. Give the brush a gentle spin with your hand to make sure it rotates freely. If that didn't work, the housing itself might be damaged. In that case, you'd need to contact iRobot Customer Care for a replacement part. You can buy parts through the iRobot HOME App or their website. Clean the side brush as part of your weekly maintenance to prevent future jams.

Question 2

roomba 694 battery dies super fast, only runs for like 10 minutes. is the battery bad?

Accepted Answer

First, ensure it is fully charged. A partial charge will cause short run times. Place Roomba on the Home Base. The indicator lights turn off after 60 seconds to conserve energy. Press the CLEAN button to illuminate the Battery Indicator. Amber means charging; solid green means fully charged. For a first-time charge, or after long storage, allow 3 hours on the Home Base for a full charge. If that didn't work, check the battery compartment for damage or leakage. Do not charge a damaged or leaking battery. For long-term storage, the battery must be removed from the robot. For replacement, use only the specified rechargeable battery. Contact iRobot Customer Care for the correct 14.8V battery option. Do not use non-rechargeable batteries.

Question 3

can i use my roomba 694 to clean up a small water spill or some kitty litter?

Accepted Answer

No. Do not use it to pick up anything wet or liquid. This includes water, spills, bleach, paint, or damp kitty litter. The robot is for dry floor use only. Liquids will damage the electronics and create a shock hazard. It is not designed to pick up sharp objects, glass, or anything that is burning or smoking either. For kitty litter or other dry debris, you can use it, but always do a quick visual sweep first. Pick up objects like clothing, loose papers, blind cords, and power cords. If the Roomba drags a power cord, it could pull something off a shelf. Heads up: Never spray or pour liquids on the robot. Always handle the robot and its Home Base with dry hands.

Question 4

how do i clean the sensors on my roomba 694? it's bumping into walls more than usual.

Accepted Answer

If it's bumping more, the cliff sensors on the bottom or the front touch sensor are probably dirty. You'll want to wipe them down carefully. First, turn the robot over. You'll see four cliff sensors—one near each corner on the bottom. Also, look for the charging contacts. Take a clean, dry cloth and gently wipe all the sensors and the metal charging contacts. Don't use any liquids. Next, check the front castor wheel. Pull firmly on the wheel to remove it. Look inside the wheel cavity and clear out any hair or debris. Spin the wheel by hand. If it's sticky, you can remove the axle to get any wrapped hair out. Make sure it clicks back into place when you're done. Do this sensor cleaning once a month. A clogged front wheel doesn't just cause navigation issues—it can actually damage your floors.

Question 5

irobot roomba 694 just beeps and says "error" then stops. what do i do?

Accepted Answer

Yeah, that's its distress signal—a two-tone sound followed by a spoken message. The troubleshooting indicator light will also be blinking. First, try the universal fix: a reboot. Press and hold the DOCK and SPOT buttons together for 10 seconds. Let go when all the lights go out. You'll hear a tone. That often clears transient errors. If that didn't work, the error is likely specific. The iRobot HOME App or their website has detailed support and videos tied to specific error messages. Check there first. If the problem persists after a reboot and checking the app, you'll need to visit irobot.com/Roomba600 or call their support. Don't try to open it yourself—there are no user-serviceable parts inside.

Question 6

my roomba 694 is leaving a trail of dust behind it, not picking anything up.

Accepted Answer

The bin is full or the filter is clogged. Empty the bin and clean the filter—this is the most common cause of poor suction. Press the bin release button and pull to remove the bin. Open the bin door to empty it. Pull the filter out. Tap it against your trash bin to clear debris. Reinstall it. If that didn't work, check the brushes for obstructions. Open the brush guard (lift both tabs), remove the main brush and side brushes, and clear all hair and debris. Reinstall them. Heads up: Empty the bin after each use. Clean the filter once a week (twice with pets). Replace the filter every two months.

Question 7

roomba 694 won't connect to wifi, the indicator just blinks. how do i fix it?

Accepted Answer

The Wi-Fi indicator blinking indicates a connectivity issue. The first step is a system reboot. Press and hold the DOCK and SPOT buttons simultaneously for 10 seconds. Release when all indicators shut off. You'll hear a tone confirming the reboot. If that didn't work, check your Home Base placement. It must be:In an open, uncluttered area. At least 1.5 feet on each side. At least 4 feet in front of it, and 4 feet away from stairs. At least 8 feet from any Virtual Wall Barriers. Ensure the Home Base is plugged in and in an area with consistent Wi-Fi coverage. After rebooting, open the iRobot HOME App to confirm any cleaning schedules are still intact.

Question 8

my irobot roomba 694 keeps getting stuck and making a weird grinding noise, what's going on?

Accepted Answer

That grinding noise means something is jammed in the main brush module. Hair and string get wrapped around the brush bearings, which restricts rotation and can damage your floors. Shut it off and flip it over. Open the brush guard by lifting both release tabs. Pull out the main brush and the two flexible side brushes. Remove all hair and debris from the brushes and the bearings. Reinstall the brushes and bearings, then close the guard. Spin the front castor wheel by hand. If it's stiff, pull the wheel out, remove the axle, and clear any debris wrapped around it. Click it back in. If that didn't work, check the side brush. Use a small screwdriver to remove the screw, pull the brush off, and clear any hair from the housing. Reinstall it. Heads up: Clean the brushes weekly, or twice a week if you have pets. Replace the main brushes every 6 to 12 months. A clogged front wheel can cause floor damage.

iRobot Roomba 694 Robot Vacuum, Wi-Fi Connected

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