the remote for my robovac 11s isn't working at all, changed batteries and everything

— asked by Alex

Remote issues are usually about range, pairing, or the main power switch.

  • Confirm RoboVac is ON. The main power switch is on the bottom. Flip it on.
  • Check the battery charge. A fully depleted RoboVac won't respond. Manually dock it and charge for 5 hours.
  • Respect the range. The remote only works within 16 feet (5 meters) of the RoboVac.
  • Reboot. Turn the RoboVac's main power switch off, wait 2 seconds, turn it back on.

If that didn't work: The remote itself might be faulty. Try fresh AAA batteries again. If the RoboVac responds to its top button but not the remote, the remote is the issue.

Note: All cleaning modes except Manual are accessible via the remote. If it's dead, you can still start Auto mode by pressing the button on the RoboVac itself.

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