there's a high pitched whining noise coming from the back of the monitor.

— asked by Taylor

Quick answer: The high-pitched whining is coil whine, an audible vibration from the monitor's internal power supply circuitry or voltage regulators. In the EW3270U, this is most often triggered when the monitor is driving its backlight at high brightness or when processing high-contrast HDR content, which places a variable electrical load on these components.

Diagnosis

The high-pitched whining is coil whine, an audible vibration from the monitor's internal power supply circuitry or voltage regulators. In the EW3270U, this is most often triggered when the monitor is driving its backlight at high brightness or when processing high-contrast HDR content, which places a variable electrical load on these components.

How to Fix It

The most effective solution is to reduce the electrical load causing the resonance.

  1. Press the monitor's menu button to open the OSD.
  2. Navigate to Picture > Brightness and lower the setting. Start with a reduction of 10-20 points from your current level.
  3. Next, go to Picture > Contrast and lower this setting by a similar amount.
  4. Exit the menu. The whining should significantly diminish or stop entirely once the settings are applied.

If That Didn't Work

Some automated picture features can cause fluctuating loads that induce whine.

  1. Access the OSD menu again and go to Picture > Advanced.
  2. Locate Dynamic Contrast and set it to Off. This feature constantly adjusts the backlight.
  3. In the same menu, find Brightness Stabilizer (aimed at HDR content) and disable it.
  4. If the noise persists, try switching the Picture Mode to a preset like "sRGB" or "Standard," which often uses a fixed, lower brightness profile.

Heads Up

While coil whine is generally harmless and doesn't indicate a failure that will shorten the monitor's functional life, a loud, persistent noise at standard brightness settings (e.g., below 50) can suggest a component is out of spec. In that case, contacting BenQ support to inquire about a repair or replacement under warranty is advisable.

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