dishwasher is flashing 'E24' on the display and won't start a cycle. what does that mean?

— asked by Taylor

Quick answer: Yeah, this one's common. E24 is a drain error.

Diagnosis

Yeah, this one's common. E24 is a drain error. The dishwasher thinks there's water left in the sump after it tried to drain, or it can't activate the drain pump.

How to Fix It

Check for a clog. First, cancel the cycle. Then, pull out the lower rack and inspect the filter assembly in the bottom of the tub. Remove any large debris. Next, check the drain hose where it connects under the sink—make sure it's not kinked and the air gap or garbage disposal connection is clear.

If That Didn't Work

The drain pump itself might be jammed or failed. You can access it by removing the lower access panel. Listen for a hum when it tries to drain; if it's silent or just buzzes, the pump motor (part #00611925) is probably dead.

Heads Up

Never run a cycle with an E24 active. It can lead to flooding if the drain is truly blocked.

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