my thermador star sapphire dishwasher won't turn on at all, no lights, nothing. it's plugged in and the breaker is fine.

— asked by Morgan

Quick answer: You've got a dead control panel. This is almost always a failed electronic control board, which is the brain of this dishwasher.

Diagnosis

You've got a dead control panel. This is almost always a failed electronic control board, which is the brain of this dishwasher. Power's getting to the unit, but the board isn't waking up.

How to Fix It

First, try a hard reset. Turn off the circuit breaker that powers the dishwasher for a full 5 minutes. Turn it back on. If that doesn't bring any lights to life, the main control board (Thermador part #00654530) is likely fried and needs replacement. You'll need to remove the lower kick plate and the inner door panel to access it.

If That Didn't Work

Check the wiring harness connection at the control board. Sometimes a connector works loose over time from vibration. Unplug and firmly reseat every connector you see.

Heads Up

Board replacements on these are a common but pricey fix. If you're not comfortable with disassembling the door, it's a pro job.

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