i get a 'ue' error code sometimes, and the load is off-balance even with small loads.

— asked by Riley

Quick answer: UE is an "unbalanced load" error. The washer's sensors detect the tub is wobbling excessively during the spin.

Diagnosis

UE is an "unbalanced load" error. The washer's sensors detect the tub is wobbling excessively during the spin. With this model, it's often not about overloading, but about how a single heavy item (like a bath mat or small blanket) can ball up on one side.

How to Fix It

Pause or cancel the cycle when you see UE. Redistribute the load evenly around the center agitator. For bulky items, try washing only one or two at a time with a few smaller items to help balance. Make sure the washer is level—use a bubble level on the top and adjust the feet underneath. An unlevel washer is a huge contributor to UE errors.

If That Didn't Work

The shock absorbers that dampen the tub's movement might be worn out, but that's rare unless the machine is very old. More likely, check that all four shipping bolts and the styrofoam packing were removed during installation. If a bolt is still in, it will cause massive imbalance.

Heads Up

Repeatedly ignoring the UE error and letting it try to spin can damage the suspension and lead to a much louder, more expensive problem (like the tub hitting the cabinet). Always stop and fix the balance.

📖 LG Appliance Troubleshooting Guide - TVs, Washers, Fridges & More
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