milk system not frothing properly, just spits out warm milk or makes a hissing sound

— asked by Taylor

Quick answer: The fine-pierced screen on the magnetic milk frother is clogged with dried milk protein, or air intake is blocked.

Diagnosis

The fine-pierced screen on the magnetic milk frother is clogged with dried milk protein, or air intake is blocked.

How to Fix It

Deep clean the milk frother immediately.
1. Detach the frother from its tube.
2. Soak the entire frother head (the magnetic part) in warm water with a milk system cleaner (like Jura's) or dish soap for 20 minutes.
3. Use the small cleaning brush to scrub the fine holes on the circular screen.
4. Rinse thoroughly and run the 'Clean Milk System' program from the menu.

If That Didn't Work

The one-way valve inside the milk tube connector might be stuck. Detach the tube from the machine and suck/blow through it gently to check for blockage. Replace the tube if damaged.

Heads Up

You must run the 'Clean Milk System' program every single day after use. If you skip it, milk residue hardens inside the internal pipes within hours, leading to permanent clogs and costly repairs.

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