You must select a compatible borderless paper type and size. The setting is in your Mac's print dialog.
- In the print window, select the Paper Size setting matching the loaded paper.
- For borderless photos, select the Borderless checkbox or a paper size with a Borderless option.
- If creating a custom paper size, the Quality setting is limited to Normal.
IF THAT DIDN'T WORK: Verify your paper is on the official borderless compatibility list.