The system has detected heavy calcium scale buildup in the heater. It will not brew until you run a descaling clean cycle.
FIX:
- Place the empty carafe beneath the brew basket.
- Fill the water reservoir to the Travel Mug line (16 oz.) with white vinegar, then fill the rest with water up to the Full line. Use only white vinegar or a commercial descaling solution.
- Press the CLEAN button, then press the START BREW button to begin.
- The cycle runs for about 75 minutes. Do not remove the carafe during the cycle.
- When it beeps and displays "End," empty the carafe and clean it thoroughly.
- Run a water-only cycle to flush the system. Use the same mode that had the CLn error: run a Full Carafe Classic brew for Grounds mode, a 12 oz. Classic for Pods mode, or a Full Carafe BOIL for Hot Water mode.
- If the taste persists, run another water-only cycle.
IF THAT DIDN'T WORK: If the CLn message returns quickly, you likely have hard water. You'll need to descale more frequently. The orange Intelligent Clean Cycle Indicator will illuminate as a warning before it gets to the CLn stage; don't ignore it.
HEADS UP: Hard water causes scale faster. Never cancel a clean cycle mid-run—your brewer won't be properly descaled. If you do cancel, you must restart from step 6 of the cleaning instructions.