my roomba i3+ evo's edge brush on the side isn't spinning at all, how do i fix it?

— asked by Drew

The Edge-Sweeping Brush can stop spinning if it's jammed with hair or debris, or if it wasn't reinstalled correctly after a cleaning. Let's get it spinning again.

  1. Flip the robot over. You'll see the yellow Edge-Sweeping Brush on the side.
  2. Use a small screwdriver to loosen the screw holding the brush in place. Don't remove it completely; just loosen it enough to free the brush.
  3. Pull the brush straight out of its housing. Remove any hair or string wrapped tightly around the ends or the central axle.
  4. Clear out any debris from the empty brush socket inside the robot.
  5. Reinsert the brush, making sure it seats fully into the gear mechanism, and then tighten the screw back down. Don't overtighten.

If that didn't work: The brush itself might be worn out or broken. The Edge-Sweeping Brush has a recommended replacement frequency of every 12 months (or every 6 months if you have a pet). Contact iRobot Customer Care for a genuine replacement part.

Heads up: This brush, along with the Multi-Surface Brushes, should be cleaned once a month (twice a month with a pet) to prevent this kind of jam from happening in the first place.

0

Different problem with the same product?

Ask about the iRobot Roomba i3+ EVO Self-Emptying Robot Vacuum →