Question 1

how do i check the total pages printed on my canon pixma ts4320

Accepted Answer

DIAGNOSIS The Canon PIXMA TS4320 is designed as a consumer-grade home office printer, which means it lacks a dedicated digital dashboard or an "About" menu on the physical LCD screen to display the odometer or page count. While the printer tracks every single page passed through the rollers for internal maintenance and ink estimation, this data is hidden from the user interface to keep the control panel simple. To confirm your printer is ready to output this data, ensure there are no active error codes (like the E03 paper jam or E05 ink error) on the small 1.5-inch OLED display. The page count is stored in the printer's non-volatile memory (NVRAM) and is updated in real-time every time the print head completes a pass. Because this information isn't accessible via a simple button press, you must trigger a "Nozzle Check" or a "Printer Status" page, which forces the internal firmware to dump its current metadata onto a physical sheet of paper. FIX To retrieve the total page count, you need to print the printer's internal status report. Follow these precise steps to generate the document: Ensure the printer is powered on and the status lamp is steady green. Load at least two sheets of plain A4 or Letter size paper into the rear tray. Press the Setup button (represented by the pliers and screwdriver icon) on the control panel. Use the Arrow buttons to scroll through the menu until you see "Maintenance" displayed on the LCD screen. Press the OK button to enter the Maintenance menu. Continue using the Arrow buttons to navigate until you find "Nozzle Check." Press OK. The printer will now print a diagnostic page. Look at the bottom section of the printed page. You will find a section labeled "Total Number of Uses" or "Page Count." This number represents the total lifetime prints of the device, including test pages and cleaning cycles. IF THAT DIDN'T WORK Use the Canon IJ Printer Assistant Tool: If you are on a Windows PC, open the "Canon IJ Printer Assistant Tool" from your Start menu. Navigate to the "Maintenance" tab and look for "Printer Status." In some firmware versions, the total page count is listed in the detailed status window without needing to print a physical page. Access the Web UI (Remote UI): If the printer is connected to your Wi-Fi, find the printer's IP address from the network settings menu. Type that IP address into a web browser on your computer. Log in (the default password is often the printer's serial number). Navigate to "Device Information" or "Status" to find the lifetime page counter. Check the Ink Levels Report: If the Nozzle Check doesn't show the count, try printing the "Ink Level" report via the Setup > Maintenance menu. Some regional firmware versions of the TS4320 bundle the page count with the ink consumption report rather than the nozzle check. Hard Reset the Interface: If the menu is frozen or not responding to the Setup button, unplug the power cord from the wall for 60 seconds. Plug it back in and immediately attempt the Setup > Maintenance sequence before any background updates trigger. HEADS UP Ink Consumption: Be aware that "Total Pages" includes head cleaning cycles and nozzle checks. If you perform frequent deep cleanings, your page count will be higher than the actual number of documents you have printed. Paper Waste: Printing status reports consumes a small amount of expensive ink. If you only need the page count occasionally, use the Web UI method to save ink and paper. Resetting the Count: The page counter on the TS4320 is permanent. It cannot be reset by the user and is used by technicians to determine if the print head or rollers have reached their end-of-life cycle. Firmware Updates: If you notice the "Maintenance" menu options have changed, your printer may have auto-updated. Always check the "Device Information" section of the Web UI for the most accurate, up-to-date statistics.

Question 2

my canon ts4320 alarm light is flashing, how do i know what's wrong?

Accepted Answer

DIAGNOSIS The flashing Alarm (triangle with exclamation point) lamp on your Canon PIXMA TS4320 indicates a specific error condition requiring your attention. The exact problem is communicated through a flash count pattern, which repeats after a pause. Ignoring these flashes can lead to print quality issues or a complete printer stoppage. FIX To diagnose, observe the Alarm lamp's flash sequence. Count how many times it flashes before a brief pause, then repeat. 2 Flashes: Standard print head clog. On the printer, press the Stop button for 5+ seconds until the Alarm lamp flashes, then release. This starts an automatic cleaning. 3 Flashes: Severe print head clog. From your computer, open Canon printer software, go to Maintenance, and select "Deep Cleaning." This uses more ink. 7 Flashes: Paper feed roller cleaning needed. Load a sheet of plain A4 paper, press the Stop button for 5+ seconds until the Alarm lamp flashes, then release. 8 Flashes: Printer interior (bottom plate) cleaning needed. Remove all paper, open the rear cover, and wipe the interior with a soft, dry cloth. 14 Flashes: Service error or usage report. Press the Stop button 5 times to print a usage report for troubleshooting. Simultaneously, check the two round Ink lamps. A steady light indicates that specific FINE cartridge is low; a flashing light means it's empty and must be replaced before continuing. IF THAT DIDN'T WORK If cleaning doesn't resolve a 2- or 3-flash error, manually align the print head via the printer software's Maintenance tab. For persistent 7- or 8-flash errors, ensure you're using supported, unwrinkled paper and that no obstructions are inside. If the Alarm lamp flashes red (not orange) or displays a new pattern, a hardware error may require service. HEADS UP Always power the printer on via its power button, not just by plugging it in, for it to initialize correctly. Perform cleanings only when necessary, as they consume ink. For empty ink cartridges, use genuine Canon FINE cartridges to avoid potential clogs and errors.

Question 3

canon pixma ts4320 not feeding paper properly, keeps jamming

Accepted Answer

DIAGNOSIS The Canon PIXMA TS4320 utilizes a top-loading rear tray system that relies on a set of rubberized friction rollers to pull individual sheets into the print carriage path. When this printer fails to feed or jams frequently, it is almost always due to "roller glazing." Over time, microscopic paper dust and ink residue build up on the rubber surface, creating a slick film that eliminates the friction necessary to grip the paper. This results in the printer attempting to pull a sheet, failing, and then triggering a "Paper Jam" or "Out of Paper" error even when the tray is full. Another common culprit for this specific model is "tray splay," where the plastic paper guides are either too tight, causing the paper to bow and snag, or too loose, allowing the sheet to enter the feed mechanism at a slight angle. This misalignment causes the edge of the paper to hit the internal chassis, leading to a skewed feed or a physical jam halfway through the first pass. You can confirm a roller issue if you hear the motor spinning (a rhythmic whirring sound) but the paper remains stationary in the tray. FIX To resolve feeding issues, you must perform a deep clean of the pick-up rollers and recalibrate the paper loading sequence. Power on the printer and open the rear paper support. Remove all remaining sheets of paper from the rear tray to ensure no debris is trapped underneath. Access the maintenance menu on the LCD screen. Press the Setup button (pliers/screwdriver icon), navigate to "Maintenance," and select "Roller Cleaning." When prompted, ensure the rear tray is empty and press the OK button. The printer will run a series of rotations without paper to clear loose dust. For a deeper manual clean, dampen a lint-free microfiber cloth with a small amount of distilled water or 70% isopropyl alcohol. Do not saturate the cloth. Reach into the rear tray and locate the grey rubber roller. While gently rotating the roller manually with your finger, wipe the rubber surface thoroughly to remove the glazed buildup. Allow the roller to dry for 60 seconds. Reload a small stack of 20 sheets of standard 20lb bond paper. Slide the paper guides firmly against the edges of the stack—they should touch the paper but not pinch or bend it. Press the OK button to resume printing and test with a single-page print job. IF THAT DIDN'T WORK Inspect the Rear Tray for Foreign Objects: The TS4320 has a narrow feed throat. Use a bright flashlight to look deep into the rear tray. Even a small object like a paperclip, staple, or a scrap of torn paper from a previous jam can block the path. Use a pair of long-nose pliers or a vacuum with a narrow nozzle to clear any obstructions. Check Paper Weight and Type: If you are using heavy cardstock or photo paper exceeding 200gsm, the standard feed settings may fail. Ensure you have changed the "Media Type" in the print driver settings on your PC or Mac to match the actual paper. Using "Plain Paper" settings for thick photo paper often leads to jams because the rollers move at the wrong speed. Reset the Paper Feed Sensor: Sometimes the optical sensor that detects paper entry becomes clouded. Use a can of compressed air to blow a series of short bursts into the feed slot and around the roller area to clear any hidden dust clumps that might be triggering a false jam signal. Perform a Hard Power Cycle: Unplug the power cord from the back of the printer while it is still turned on. Wait exactly 60 seconds to allow the capacitors to discharge. Plug it back in and restart. This clears the internal print queue and resets the mechanical home position of the feed assembly. HEADS UP Avoid using "cheap" or recycled paper with high amounts of lint; these accelerate roller glazing and will require more frequent cleaning. Never use oil-based lubricants or WD-40 on the rollers, as this will permanently destroy the rubber grip and ruin your printouts. Always fan your paper stack before loading it to break the static cling between sheets, which prevents "multi-sheet feeding" jams. If you are printing duplex (double-sided), ensure the paper is not curled; curled edges are the leading cause of jams during the second pass of the duplexing cycle.

Question 4

my canon printer is printing with missing lines and streaks, how do i fix it?

Accepted Answer

DIAGNOSIS The missing lines and streaks on your Canon PIXMA TS4320 are almost always caused by clogged or dried ink in the print head nozzles. This is a common issue with inkjet printers, especially if they haven't been used for a little while. FIX Run the printer's built-in print head cleaning utility. Ensure the printer is on and idle. Press and firmly hold the Stop button (the red triangle). Watch the Alarm lamp (the orange light). Release the Stop button the instant the Alarm lamp flashes exactly two times. The Power (ON) lamp will flash green, indicating the cleaning is in progress. This takes about a minute. Do not power off or perform any other operation. Wait until the Power lamp stops flashing and remains steadily lit. Now, test the results by printing a Nozzle Check Pattern. On your TS4320, you do this by pressing the Stop Devices > Printers & scanners, select your TS4320, choose "Manage," then "Printer maintenance" or "Cleaning." On a Mac, it's in System Settings > Printers & Scanners, select your printer, and look for "Utility" or "Maintenance" options. HEADS UP Avoid using third-party or refilled ink cartridges, as they can cause clogs more frequently. If multiple deep cleanings don't fix the streaks, the print head itself may need to be replaced, which is often a significant repair cost for this printer class.

Question 5

my canon pixma ts4320 won't turn on, the button does nothing

Accepted Answer

DIAGNOSISWhen a Canon PIXMA TS4320 fails to respond to the power button with no lights, no fan noise, and no mechanical movement, the issue is typically a break in the electrical circuit between the wall outlet and the logic board. Because this model uses an internal power supply rather than a bulky external power brick, the failure point is often the internal fuse or a capacitor on the main board that has failed due to a power surge. Another common culprit is the power button assembly itself. The TS4320 uses a tactile membrane switch; over time, dust or ink splatter can seep into the housing, preventing the physical button from making a clean electrical connection with the internal switch. In some cases, the printer may be stuck in a "deep sleep" or "frozen" state where the firmware has crashed, making the power button unresponsive to a simple press. You can confirm a total power failure if the LCD screen remains completely black even when the power cable is firmly seated and the outlet is known to be live. FIXFollow this precise sequence to isolate the electrical failure and force a hardware reset: Verify Outlet Integrity: Unplug the printer and plug in a different device (like a lamp or phone charger) into the exact same wall socket. If the second device doesn't work, reset your home circuit breaker. Inspect the Power Cord: Examine the black power cable for any kinks, frays, or chew marks from pets. Ensure the cord is pushed firmly into the rear port of the TS4320; it should click or seat fully without a gap. Perform a Hard Power Reset: With the printer still unplugged, press and hold the Power button down for exactly 30 seconds. This drains the residual electricity from the capacitors on the main board and clears the temporary memory (NVRAM). Bypass Power Strips: If you are using a surge protector or extension lead, unplug the printer and plug it directly into the wall. Many TS4320 units fail to boot if the surge protector is tripped or providing insufficient amperage. The "Cold Boot" Sequence: Plug the power cord back in. Wait 60 seconds for the internal circuitry to stabilize. Press the Power button firmly and hold it for 3 seconds. IF THAT DIDN'T WORK Check the Paper Tray Sensors: Occasionally, a jammed piece of paper or a foreign object lodged in the rear tray can trigger a safety stop that prevents the unit from powering on. Open the rear tray, use a flashlight to check for debris, and ensure the paper supports are folded correctly. Inspect for Ink Leaks: Open the scanning unit (the main cover). If you see a significant amount of leaked ink on the internal plastic housing or near the carriage path, the ink may have shorted a connection on the main board. Use a lint-free cloth and 90% isopropyl alcohol to carefully clean any visible spills, then let it dry for 2 hours before attempting to power on again. Test the Power Button Tension: Gently press the power button. If it feels "mushy" or doesn't "click," the plastic actuator may have snapped or shifted. You can try gently tapping the area around the button with the handle of a screwdriver to see if the switch re-seats itself. Check for "Silent" Error States: If the power light flickers for a split second and then dies, the power supply is likely failing to maintain the voltage required to boot the OS. This usually indicates a blown internal capacitor that requires professional board replacement. HEADS UP Avoid Low-Quality Surge Protectors: The TS4320 is sensitive to voltage drops. Use a high-quality surge protector to prevent the internal power board from frying during summer storms or grid fluctuations. Avoid Forced Power-Offs: Never unplug the printer while the power light is still on. This can corrupt the firmware and lead to the "unresponsive button" state you are currently experiencing. Keep the Area Dust-Free: Use compressed air to blow out the button gaps and the rear vents every few months to prevent dust buildup from insulating the components and causing overheating. Firmware Updates: Once you get the unit powered back on, immediately check the Canon utility software on your PC to update the firmware, as Canon frequently releases patches to fix power-management bugs.

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