Question 1

frigidaire ice maker both ADD WATER and ICE FULL lights are on at the same time. what gives?

Accepted Answer

Yeah, this one's a weird but documented glitch. Two possible causes. First, the ice tray is out of position or blocked by something. Unplug the appliance and check if the ice tray moves freely and is seated correctly. Remove any obstruction. Second, and this is the quirky one, sunlight is messing with the infrared sensor. The ICE FULL condition can't be detected if the infrared light module is interfered with by direct sunlight. Unplug the unit, move it to a place not exposed to sunlight, plug it back in, and press ON/OFF to restart. If that didn't work, and the lights are still both on after checking the tray and moving it away from sun, there might be a deeper sensor fault. Your next step is customer service. Don't try to take it apart—the unit uses flammable refrigerant.

Question 2

can i use an extension cord with my frigidaire eficefic189?

Accepted Answer

Avoid it. Extension cords can overheat and cause a fire risk. If you must use one, three non-negotiable rules apply. Use only an extension cord with a grounding plug. The cord's marked rating must be equal to or greater than the ice maker's rating (120V, 60Hz, 105W). Position the cord so it does not drape over a counter where it can be pulled on by children or cause a tripping hazard. The proper setup is a dedicated, grounded wall outlet. No other appliance should be plugged into the same outlet. Ensure the plug is fully inserted. Heads up: Do not operate the appliance with a damaged cord or plug. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.

Question 3

my frigidaire ice maker isn't making much ice, takes forever. ambient temp is fine.

Accepted Answer

Poor ice-making result has three primary causes related to temperature and ventilation. Poor heat dissipation: Ensure there is at least a 6-inch (15 cm) clearance on all sides of the ice maker. Water temperature too high: Fill the water reservoir with water between 8°C and 28°C (46°F to 82°F). Do not use hot water. Ambient temperature too high: Operate the ice maker in an environment between 10°C and 32°C (50°F to 90°F). Also, check that the drain plug at the bottom of the water reservoir is closed well before starting. If the water is very cold (below 5°C/41°F), that can also slow the cycle. If that didn't work, and the cycle seems normal but no ice is produced, the refrigerating system may be blocked or leaking. This requires a call to customer service. Do not attempt to repair it yourself.

Question 4

frigidaire ice maker ice full light is on but the basket is only half full. help?

Accepted Answer

The infrared sensor is blocked or faulty. First, remove all ice from the basket. About 5 seconds later, it should restart automatically. If the light stays on, the sensor eyes (infrared light-emitting diode & light-receiving diode) are dirty or obstructed. Unplug the appliance. Wipe any foreign objects or ice chips off the sensor diodes inside the unit. Plug it back in and restart. If that didn't work, check for sunlight interference. The ICE FULL condition can't be detected if the infrared module is exposed to direct sunlight. Unplug it, move it to a spot not in sunlight, plug it in, and activate it again. If the light is still on with an empty basket and no sunlight, the sensor diodes are defective. You need to call Customer Service at 1-800-968-9853.

Question 5

how do i clean my frigidaire ice maker? the manual is gone.

Accepted Answer

You'll want to clean it weekly to keep ice tasting fresh. Here's how. Stop the cycle. Press the ON/OFF key, unplug it from the wall, and let it warm to room temperature. If there's water in the ice tray, gently push the tray back so it drains into the water reservoir. Move the unit forward about 60mm from your counter edge. Open the drain plug at the bottom to drain all excess water. Remove the ice basket. Clean the interior with a soft cloth soaked in warm water and vinegar. Rinse with clean water and drain completely. Replace the drain plug securely. Wash the ice basket and scoop in warm, soapy water. Rinse and dry. Wipe the exterior with a soft damp cloth. Use mild dish soap if needed. Important: Do not use organic solvents, boiling water, strong acids, or alkalis. Do not clean the evaporator. Do not immerse any part in water.

Question 6

frigidaire compact ice maker making a weird clicking/gurgling noise, is it broken?

Accepted Answer

Yeah, some noise is normal—it's a mechanical process. The clicking is probably the ice tray tilting backwards to drain water, then the ice shovel pushing cubes into the basket. The gurgling is water being pumped. An ice-making cycle takes 7 to 15 minutes. The sequence is: pump fills the ice tray, ice forms on the evaporator for 7-15 min, tray tilts (click), water drains back (gurgle), ice drops and is pushed forward (click), tray resets. If that didn't work, and the noise is a loud grinding or buzzing, check placement. The unit must be on a dry, level surface. An incline over 45° can cause the compressor to operate incorrectly. Let it sit upright for 2 hours if it was moved. Heads up: Never touch the evaporator (the cold metal part) during operation—risk of frostbite.

Question 7

frigidaire eficefic189 ice maker says ADD WATER but the tank is full. why?

Accepted Answer

The ADD WATER indicator triggers for three specific reasons. Low water level: Check the MAX water level mark. Do not fill above it. Blocked water screen: The screen at the bottom of the water reservoir is clogged. You need to clean it. Pump malfunction: This requires service. First, stop the ice-making cycle by pressing the ON/OFF key. Unplug the unit. Remove the ice basket. Inspect and clean the bottom of the water reservoir, especially the intake screen. Reassemble, plug in, and press ON/OFF to restart. If that didn't work, and the water screen is clear, the pump is likely faulty. This unit must be sent to an authorized service department for repair. Do not attempt to disassemble it.

Question 8

my frigidaire ice maker just blinks the power light, won't actually start. what's wrong?

Accepted Answer

It's in standby mode. The blinking POWER light means it's plugged in but not actively making ice. Press the ON/OFF key. The POWER light should go solid. If it doesn't, the unit might be in a reset period. Unplug it from the wall outlet. Wait 30 minutes if you just moved it. Plug it back in, wait for the POWER light to blink, then press ON/OFF. If that didn't work, check the ADD WATER indicator. If it's lit, the water reservoir is empty. Remove the ice basket, fill the reservoir with room-temperature drinking water up to the MAX line, replace the basket, and press ON/OFF again. Heads up: Never plug or unplug it with wet hands. Always use a dedicated, grounded outlet—no other appliance should share it.

Frigidaire EFIC189 Compact Ice Maker

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