the clock on my kitchenaid range keeps resetting to 12:00 every time i turn it off, it won't keep time.

— asked by Riley

Quick answer: DIAGNOSIS: The range is losing power to its clock circuit. The most likely culprit is a loose or failing connection at the terminal block where the power cord attaches in the back.

DIAGNOSIS: The range is losing power to its clock circuit. The most likely culprit is a loose or failing connection at the terminal block where the power cord attaches in the back.

FIX:

  • Unplug the range.
  • Remove the rear access panel (usually a few screws).
  • Locate the terminal block where the power cord's three wires (black, white, green/red) connect.
  • Check that all three terminal screws are very tight. Use a screwdriver to firmly snug them down. Do not overtighten.
  • While you're there, inspect the wires for any signs of scorching, melting, or looseness.
  • Replace the panel, plug in the range, and set the clock.

IF THAT DIDN'T WORK: The problem could be a faulty main control board that's not providing steady low voltage to the clock memory. This would require board replacement.

HEADS UP: If you see any burnt/melted plastic on the terminal block or wires, STOP. Do not use the range. This indicates a dangerous overheating issue that needs professional repair.

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